Providing you with the best customer service and an amazing online shopping experience has always been our goal. You can Contact Us for complaints, feedback or queries via telephone, email or postal mail.
Contact by email:
Send your emails at care@ezoneonline.in. We will respond within 1 working day. Do mention your Order Number in the subject line of your email, if you are contacting us about an order you have placed. This helps us respond to your query faster.
Not receiving our replies?
If you are not receiving any replies to your emails:
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It's possible our email replies are being blocked by your email program or by your internet service provider (ISP). Many email programs provide protection against spam or bulk mails, but sometimes even legitimate commercial emails, like an email from our customer support department or automatic order status notification emails, can get blocked by mistake.
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Check your 'Spam' or 'Bulk' folders for mails from us or contact your network administrator or internet service provider for advice.
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If you are still not receiving our emails, do call us.
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Please mention your contact numbers in your email so that we could also call you up.
Contact by postal mail:
Future Group Customer Care (Online Retail)
EzoneOnline.in
8th Floor, Tower C, 247 Park,
LBS Marg, Vikhroli (West),
Mumbai - 400 083.
Contact By Phone:
For any assistance or to buy on phone, call our Customer Care Toll Free number: 1800-3000-3966 (9:00 am to 5:00 pm, Monday-Saturday)
Our Policies: