SUMMARY OF TERMS & CONDITIONS
TECPROTEC “Handset Protection Program”
Is a series of personal services that are marketed and sold by TECPROTEC to the consumer market that includes, amongst other services, the Insurance Product Mobile Phone Protection, underwritten by The New India Assurance Co Ltd.TECPROTEC shall distribute a Certificate provided to the Customer that explains the Insurance Product, including the terms and conditions in accordance with the coverage and exclusions, as set out under the Policy. All Certificates will be numbered with a unique serial number.
The “Handset Protection Program” is chargeable monthly/Annually and the monthly fees shall be borne by customer for every monthly/Annual renewal until otherwise advised in writing. The excess fee payable for the replacement of Personal handset in the event of approved repairs or replacement as shown in the Certificate shall be charged to the customer before collection of the Personal handset.
Accidental Damage means any externally-visible deterioration or destruction of the Personal Handset that results from an external, unexpected and unforeseeable cause and impedes the correct functioning of the Personal handset.
Airtime Abuse means the unauthorized use of Your hand phone for telephone charges, incurred within twenty four hours after an Incident of Attended Theft, as illustrated on the billing statement provided by the telephone service provider.
Attended Theft means the unlawful taking of Personal Handset, from Your care and custody by one who has caused or threatened You with bodily harm and has committed an illegal or violent act, including the snatch or grab of the Personal Handset by force, and for which occurrence an official report is lodged or made to a recognized government law enforcement agency within a reasonable period of time of its occurrence.
Certificate Holder Insured, You or Your means the person named in the Certificate.
Handset Rental Overseas means the costs incurred to hire and engage temporary services of Personal Handset, following a covered Incident for Theft or Accidental Damage while You are travelling outside India.
Incident means Accidental Damage or Liquid Damage or Attended Theft event to Personal Handset
Insurer, Our, We or Us means The New India Assurance Co Ltd.
Liquid Damage means any deterioration or destruction of the Personal Handset that result from an external, unexpected and accidental spillage and/or immersion in any liquid substance that impedes the correct functioning of the Personal Handset.
Personal Handset means Your portable electronic communication equipment and as described on the Certificate or Policy Schedule.
Policy means this agreement between the Insured and the Insurer, by which the Insurer binds itself to the Insured, by receiving premium, to cover the loss of the Insured, which is determined in the Certificate issued to You.
Policy Period means the period of time you are covered by this insurance from the effective date to the expiration date which is determined in the Certificate issued to You.
Purchase Price means the price You paid to an authorized retail outlet to purchase Personal Handset.
Replacement Handset means Personal handset used to replace Personal Handset that requires replacement due to an Incident. Although the Replacement handset will have the value and technical specifications comparable to the Personal Handset it replaces, the Replacement Handset may be of a different model, different manufacturer and/or otherwise not identical to the Personal handset and is subject to the aggregate limit of Purchase Price for all Incidents per Policy Period. It is within Outsole discretion to provide Replacement handset that consists of either new or refurbished Personal Handset.
Value Added Services are additional benefits purchased from the telephone service provider that has enhanced the Personal Handset, such as specialized ring tones or data protection.